February 2009
Intermediate to advanced
208 pages
2h 55m
English
"An ounce of prevention is worth a pound of cure."
—Ben Franklin
Executive SummaryFor more than 50 years, the software industry has largely ignored the lessons of Total Quality Management. The result is dysfunctional organizational structures and lots of time and money wasted fixing problems that should never have been allowed to happen. It is time for IT organizations to catch up to their peers in manufacturing. By adopting the process-oriented techniques of automated defect prevention (ADP), any IT group can vastly improve its effectiveness. But this requires clear vision and firm leadership from the CEO because successful implementation of ADP requires cultural changes that will be resisted. |
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