February 2009
Intermediate to advanced
208 pages
2h 55m
English
"Past results are not a guarantee of future performance. As we enter the process-centered age, this caveat should be writ large—for individuals, for companies, and for countries. It should be emblazoned on the desk of every employee, and of every citizen."
—Michael Hammer
Executive SummaryIn competitive markets, innovation is the prerequisite for success. IT enables innovation. Meeting demand for innovative products and services in fast-moving global markets requires C-level executives to work more closely with IT than ever before. IT needs formal development standards and improved management practices to guarantee that new products and services will delight and amaze customers. |
Read now
Unlock full access