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The Power of Stay Interviews for Engagement and Retention, 2nd Edition
book

The Power of Stay Interviews for Engagement and Retention, 2nd Edition

by Richard P. Finnegan
June 2018
Intermediate to advanced
128 pages
2h 24m
English
SHRM - Kogan Page
Content preview from The Power of Stay Interviews for Engagement and Retention, 2nd Edition

Chapter 1

Making the Case: Why Stay Interviews Are Better

For decades, organizations have struggled to find clear solutions to better engage and retain their best employees. At some point, doesn’t it make sense to say, “Why don’t we just ask them?”

Well, we do ask them. We ask them through engagement surveys, opinion surveys, climate surveys, and exit surveys. We survey online, over the phone, and with live and recorded voices. These surveys generate reports, and from reports come scores and rank orders, which then become benchmarks. From benchmarks, we set goals to improve our scores on the next survey.

The primary outcome of all of our surveys is that we build programs. To improve recognition we add employee appreciation week and employee of ...

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Publisher Resources

ISBN: 9781586445140