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The Power of Stay Interviews for Engagement and Retention, 2nd Edition
book

The Power of Stay Interviews for Engagement and Retention, 2nd Edition

by Richard P. Finnegan
June 2018
Intermediate to advanced
128 pages
2h 24m
English
SHRM - Kogan Page
Content preview from The Power of Stay Interviews for Engagement and Retention, 2nd Edition

Chapter 9

The Stay Interview Game

Following are seven scenarios representing different managers’ approaches to managing their stay interviews. Each scenario offers a complex challenge and your role is to identify the strengths and weaknesses of each manager’s approach. Later we’ll ask you to rank each manager’s effectiveness from most to least effective, and then ask you to compare your answers to ours.

Please note that some of these examples represent extremes. Most stay interviews conducted by your company will be smoother and more congenial. But there may be a few that offer challenges that must be addressed and the stay interview game will prepare you and your managers for those challenges.

Scenario 1: We Call During Dinner

John’s title at ...

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Publisher Resources

ISBN: 9781586445140