Preface
As conveyed in the title, this book presents an overview of theory and research on the psychology of consumer behavior. After several years of studying, teaching, talking about, and engaging in consumer behavior, we have tried to bring together a representative and broad survey of small answers to the big question: “Why do consumers do what they do?”
It should be recognized that there are at least three different types of books about consumers. One type of textbook about consumers is devoted to an attempt to manipulate and influence consumers’ use of products, goods, and services. Another type of textbook about consumers is devoted to an attempt to protect, and to serve as an advocate for, consumers in their interactions with producers ...
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