Chapter 8
The Road Ahead
Executive Summary
The “do more with less” conversation has run its course. Cost optimization and efficiency will always remain priorities, but they are no longer the company's top priorities. More and more, the conversation between corporate management and the CIO is focused on business growth. Everyone looks to the CIO and asks: How will you help us grow the business? For the CIO, the road ahead points to a fuller and more dynamic relationship with the business. IT will be expected to provide new services and new capabilities that will enable the company's growth strategies.
So the next logical question is: Which technologies and which strategies will provide the foundational support for the various new services and new capabilities that the business will undoubtedly demand?