Index
Age of Immediacy
All-in partnership component
Altering perceptions
Art and science of IT leadership:
best of both worlds
communicating needs clearly
continuous process of engagement
executive summary
first 30 days
no illusions
partnering with the business
putting yourself in CEO's shoes
thought leadership
Athletes and transformation
Audiences of CIO, first 30 days
Avaya
Avon
Baseline, establishing
Board structure:
culture and change
vision and organization
Boston Scientific Corporation (BSC):
elevated perceptions
organic innovation
overturning the status quo
structuring the organization
Brand identity
Briggs Medical Service Company
Building the leadership team:
four-step model overview
vision and organization
Build step. See also Organizational structure; Vision and organization
Business mentors
Business partner, CIO as. See also Partnering with the business
Business transformation strategy. See Transformation strategy
Business units, matching IT staff with
Business unit matrix level
Buy-in, ensuring
Campbell Soup
Career planning for CIOs. See also First 30 days
business mentors and coaches
education and experience
executive summary
managing expectations
recruiters as resource
relationships at executive level
sowing seeds for success or failure
what clients look for
CA Technologies
CEOs, putting yourself in shoes of
Change management. See also Culture and change
art and science of IT leadership
use of term
Change step. See also Culture and change
Chatter
Choosing vendors ...