CHAPTER 4
Delivering Criticism with Confidence in Sensitive Times
A coach is someone who can give correction without causing resentment.1
—JOHN WOODEN
Giving criticism to others is difficult because we know that even though it is intended to be helpful, once given, criticism can be taken the wrong way and can even jeopardize the health of a relationship. This is the reason why criticism seems so potentially dangerous and such a delicate form of communication.
This chapter will forever take the gamble aspect out of the criticism you give. It will provide you with the logical tools that enable you to move forward with confidence with the helpful criticism that you give.
BEING PREPARED AS THE GIVER
Proper preparation is the all-important key to ...
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