CHAPTER 5
Receiving Criticism
You Have More Control Than You Think
True friends stab you in the front.1
—OSCAR WILDE
Just as giving criticism is a skill that must be learned, so too is receiving criticism. The two processes differ greatly when it comes to readiness and preparation. Givers of criticism have time and leeway to prepare and even script themselves. Receivers are usually in a “real-time” mode, having to respond effectively without benefit of planning. Criticism can come to us out of the blue at any time or place, and for a reason we may never have imagined. How we react to it and how we utilize our control can be a huge determining factor in the health and well-being of our relationships at work, at home, or among our friends. On ...
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