Book description
This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge.
Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples.
Coverage includes
· Real-world guidance to help practitioners raise the most important questions and determine the best resolution
· Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis
· Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques
· CPM, CTQ, FMEA, HOQ, and GOSPA
· GANTT, PERT chart, and other Six Sigma project management tools
· 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool
· 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams
· Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner
· This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,.
To provide crucial context, Hambleton illuminates four leading methodologies: DMAIC, Lean Six Sigma, Design for Six Sigma, and Six Sigma for Marketing. She also presents ten electronic articles that are available for download at www.prehallprofessional.com. The articles cover proven Six Sigma best practices for accelerating growth and increasing profitability, including techniques for product development, commercialization, portfolio design, benchmark implementation, project management, and collection of customer requirements.
From start to finish, this bookdelivers fast, thorough and reliable answers—knowledge you’ll rely on in every Six Sigma project, for years to come.
Preface
Introduction Different Methods for Different Purposes
Part I Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements
Section 1 Define-Measure-Analyze-Improve-Control (DMAIC)
Section 2 Lean and Lean Six Sigma
Section 3 Design for Six Sigma (DFSS)
Section 4 Six Sigma for Marketing (SSFM)
Part II Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time
Encyclopedia The Six Sigma Encyclopedia of Business Tools and Techniques
Summary Tool Matrix
A Activity Network Diagram (AND) - 7M Tool
Affinity Diagram - 7M Tool
Analysis of Variance (ANOVA)
Arrow Diagram
B Benchmarking
Box Plots[md]Graphical Tool
Brainstorming Technique
C Capability Analysis
Cause and Effect Diagram - 7QC Tool
Cause and Effect Prioritization Matrix
Cause and Prevention Diagram
Checklists - 7QC Tool
Communication Plan
Conjoint Analysis
Control Charts - 7QC Tool
Control Plan
Cost / Benefit Analysis
Critical Path Method (CPM)
Critical-to-Quality (CTQ)
D Data Collection Matrix
Design of Experiment (DOE)
Dotplot
F Failure Modes and Effects Analysis (FMEA)
5-Whys
Fault Tree Analysis
Fishbone Diagram - 7QC Tool
Flowchart - 7QC Tool
G Gantt Chart
GOSPA (Goals, Objectives, Strategies, Plans and Actions)
Graphical Methods
H Histogram - 7QC Tool
House of Quality (HOQ)
Hypothesis Testing
I Interrelationship Diagram - 7M Tool
K KJ Analysis
L Launch (or Transition) Plan
M Market Perceived Quality Profile (MPQP)
Matrix Diagrams -7M Tool
Measurement System Analysis (MSA)
Multi-Vari Chart
Monte Carlo Simulation
N Normal Probability Plot
P Pareto Chart - 7QC Tool
PERT Chart
Poka-Yoke
Port
Table of contents
- Title Page
- Copyright Page
- Table of Contents
- Acknowledgments
- About the Author
- Preface
- Introduction: Different Methods for Different Purposes
- Part I. Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements
- Part II. Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time
-
Part III. Best Practices Articles
- The Anatomy of Quality Loss in a Product
- The Anatomy of Variations in Product Performance
- Benchmarking—Avoid Arrogance and Lethargy
- Building Strength via Communities of Practice and Project Management
- Complex Organizational Change Through Discovery-based Learning
- Lean Six Sigma for Fast Track Commercialization: High Risk-High Reward, Rapid Commercialization: PROCEED WITH CAUTION!
- Listening to the Customer First-hand; Engineers Too
- The Practice of Designing Relationships
- A Process for Product Development
- Selecting Project Portfolios Using Monte Carlo Simulation and Optimization
- Part IV. Appendixes
- Index
- Footnotes
Product information
- Title: Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices: A Desk Reference Book for Innovation and Growth
- Author(s):
- Release date: July 2007
- Publisher(s): Pearson
- ISBN: 9780132300216
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