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Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere by Mark Levine, Eli Holzman, Stephen Lambert

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Chapter 7. WHAT RICHES CAN'T BUY

"We believe leadership has three prongs: financial performance, making the company a great place for great people to work, and practicing servant leadership."

WHAT RICHES CAN'T BUY

How We Found the Boss

Each year hundreds of millions of visitors crowd through the gates of America's amusement parks. The industry employs approximately 500,000 year round and seasonal employees. And we were eager to take viewers inside the inner workings of one of these operations for an episode of Undercover Boss. Herschend Family Entertainment struck us as especially suitable because of their numerous and varied properties and their promotion of family values. ...

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