November 2010
Beginner
270 pages
4h 53m
English
book
Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere
by Stephen Lambert, Eli Holzman, Mark Levine
Content preview from Undercover Boss: Inside the TV Phenomenon that is Changing Bosses and Employees Everywhere
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Chapter 8. TROUBLES DOWN THE DRAIN
"The title and trappings of the corner office are always barriers to totally honest communication. It's so easy to make a decision in a vacuum and then send out a company-wide e-mail or make some announcement in a corporate newsletter."
How We Found the Boss
We were immediately attracted to Roto-Rooter because of the direct interface its employees have with their customers. Many companies attract people to their stores, but there are relatively few iconic American brands that still send workers directly into their customers' homes. When we met the boss for his casting interview, Rick's sincere and open personality ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.