Chapter 1. Business objectives and transaction performance 5
kind of environment, data, applications, and transactions will float in the
on-demand infrastructure, moving seamlesly from one location to another and
from one from host to another based on availability, priorities, and service needs.
In a truly dynamic and almost chaotic environment such as this, it will be
necessary to track each individual transaction in order to provide accurate
account information for billing individual resource usage.
To summarize, the return on investment (ROI) of deploying transaction
performance monitoring tools within an organization is likely to be realized in one
or more of the following areas:
Increased customer service through:
– Easier, more manag ...