May 2003
Intermediate to advanced
214 pages
5h 43m
English
book
Unveil Your e-business Transaction Performance with IBM TMTP 5.1
by Morten Moeller, Claudio Cicaterri, Nils Heuer, Randy Hill
Content preview from Unveil Your e-business Transaction Performance with IBM TMTP 5.1
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16 Unveil Your e-business Transaction Performance with IBM TMTP 5.1
The key relationships between the disciplines are shown in Figure 1-5.
Figure 1-5 Key relationships between Service Management disciplines
For the remainder of this discussion, we will limit our discussion to capacity and
availability management of the e-business solutions. Contrary to the other
disciplines that are considered common for all types of services provided by the
IT organization, the e-business solutions provide special challenges to
management due to their high visibility and importance to the bottom line
business results, their level of distribution, and the spec ...
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