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User Experience Innovation: User Centered Design that Works by Christian Kraft

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Index

A

Apple, 4, 14, 18

applications, 43, 7579

documenting results and processing output, 78

identifying target user needs, 76

innovating solutions, 78

to interact with, 76

placing in center of diagram, 77

of products, 175176

autostore function, 141

B

Bang & Olufsen, 115116

brainstorming, 67, 162

business needs, vs. user needs, 154155

C

calendar example, 79

car targeted user, 158

cartoons, and storyboards, 181

Cetelco/Hagenuk, 137138

competitors

categorizing solutions of, 140

examples from, as solution to organizational challenges, 191

identifying potential solutions from products of, 138139

consumer experience, user experience vs., 5

context awareness, 157164

concerns regarding, 163

documenting results and verifying solutions, 163 ...

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