Chapter 2. Profiles of Virtual Team Success—What Good Looks Like

 

"Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary."

 
 --Warren G. Bennis

As Warren Bennis suggests in the quote that kicks off this chapter, there are numerous benefits associated with "studying the exemplary." We at OnPoint believe that, too. And so do our clients—we are frequently asked to describe how top-performing virtual teams benchmark effectiveness.

We're regularly asked, What team size is optimal? Do cross-functional teams have more challenges? How often should virtual teams meet face-to-face? These and similar questions led to our research study, ...

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