December 2021
Intermediate to advanced
288 pages
7h 14m
English
Content preview from Winning on Purpose
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Index
Note: Figures are identified by f following the page number. Endnote information is identified by n and note number following the page number.
- Abbott Labs, 29f, 31f
- Airbnb, 43, 45–46, 136, 138
- Alphabet Inc., 32f, 228n7
- Altria, 30f, 31f
- Amazon
- Amazon Prime, 47, 145–148, 232n5 (chap. 7)
- core principles, 175–181
- culture-reinforcing systems, 175–181
- customer-based accounting, 110
- customer enrichment focus, 2, 142, 180
- customer love, 179
- customer ratings, 196
- employee relations, 178, 232–233n5
- Golden Rule, 135, 136, 178, 179, 181
- investors, 92
- NPS, 29f, 33, 101f, 148, 181, 228n3 (chap. 3)
- pricing policy, 143–144, 206, 231–232n1 (chap. 7)
- remarkable customer experiences, 141–148
- team size, 230n9 (chap. 4)
- total shareholder returns, 32f, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.