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Workplace Conflict Resolution Essentials For Dummies, Australian and New Zealand Edition
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Workplace Conflict Resolution Essentials For Dummies, Australian and New Zealand Edition

by Vivian Scott
February 2015
Beginner
192 pages
4h 31m
English
For Dummies
Content preview from Workplace Conflict Resolution Essentials For Dummies, Australian and New Zealand Edition

Chapter 4

Practising Self-Awareness: Understanding How You Foster Conflict

In This Chapter

arrow Addressing common managerial pitfalls

arrow Avoiding vague environments

arrow Recognising the difference between fix-it tactics and resolution

arrow Taking a realistic view of your skills

If your team has a problem and you’re wondering where to start, one of the first places to look for change may be with you. Without knowing it, you may be playing a part in creating or perpetuating a conflict.

This chapter outlines some of the common pitfalls you may make in your attempts to handle problems, whether the bickering is contained between two people or you think that a mutiny is about to happen. You also find proactive ways to manage a group, resolve issues firmly but creatively, and get on with the business at hand.

Micromanaging

Ask just about any employee what the number-one attribute of a ‘bad boss’ is, and she’ll probably answer with one word: Micromanaging. Taking an inappropriate role in employee projects adds unnecessary friction to already stressful situations. Why? Because when an employee feels that ...

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Publisher Resources

ISBN: 9780730319504Purchase book