5 questions for Peter Merholz: Building design orgs, eight core design skills, and how culture influences outcomes.
5 questions for Alastair Simpson: Customer empathy, culture’s impact on design, and the power of saying “I don’t know.”
Design is about more than just making things more attractive. This chapter from Org Design for Design Orgs explores the true potential of design.
The O’Reilly Design Podcast: Designing for trust in finance, conversational UIs, and the value of a weekly oasis.
O’Reilly Media conducted an anonymous online survey of salaries of designers, UX specialists, and others in the design space. This in-depth report presents complete survey results that demonstrate how variables such as job title, location, use of specific tools, and the types of tasks performed affect salary and other compensation.
The O’Reilly Design Podcast: Connecting humans at scale, bot philosophy, and failed attempts to defy the laws of physics.
Facebook's Margaret Stewart shares four key principles for designing quality business products and explains why designing elegant tools may be the highest-impact opportunity that exists for designers today.
David Hindman investigates the topic of respectful design and provides examples of the challenges and frameworks to help inform considerate design solutions.
This chapter from Lean Analytics reviews the various frameworks that exist for growing your business and keeping up with the changes that come with that growth.
Tim Frick offers simple tactics to make your own digital products and services more sustainable.
Jim Kalbach explains how he uses maps as collaborative tools, highlighting the importance of value alignment, and demonstrates how to engage others in workshops and exercises.
This chapter from Lean UX, 2nd Edition discusses how blending Lean UX and Agile can create a more productive team and a more collaborative process.
Challenges and opportunities, how VUIs differ from IVRs, and tools for creating great conversational designs.
To maximize investments in in-house design teams, companies must put a structure and system in place to get the most out of the team.
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Amber Case is a cyborg anthropologist and user experience designer from Portland, Oregon. She studies the interaction between humans and computers and how our relationship with information is changing the way cultures think, act, and understand their worlds. She is the co-founder and former CEO of...
Joel Marsh has been a professional designer for more than a decade. His work for disruptive startups and famous global brands like Absolut Vodka, Samsung, and McDonald’s, has affected more than half...
Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently the Head of Customer Success at MURAL, a leading visual online...