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A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases, and Certification, Second Edition by David M. Levine, Howard S. Gitlow, Richard Melnyck

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Chapter 7. Overview of Process Improvement Methodologies

What is the Objective of This Chapter?

The objective of this chapter is to introduce you to the different methods available to you to solve process improvement problems. We will give you a high level overview of the methods, and some simple examples. Later in the book we will go into more detail about the methods, as well as when to use them, and how to use them.

Types of Process Improvement Methodologies

SDSA Cycle

The SDSA cycle is a series of four steps used to standardize a process and reduce variation in process outcomes (Gitlow and et.al., 2005; Gitlow and Levine, 2004). After forming a project team, determining a process to standardize, and agreeing on a way to measure success, the ...

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