
xvii
Preface
A
, spent more than a decade doing
unstructured data mining of one form or another, in domains
spanning helpdesk problem tickets, social media, and patents, I thought
I fully understood the potential range of problems and likely areas of
applicability of this mature technology. en, something happened that
completely changed how I thought about what I was doing and what its
potential really was.
e change in my outlook began with the Watson Jeopardy challenge.
Seeing a computer learn from text to play a game I had thought was far
beyond the capabilities of any articial intelligence opened my eyes to new
possibil ...