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Accountability: The Key to Driving a High-Performance Culture by Greg Bustin

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9

WALKING THE TALK

Reputation

We watch results to reward achievement and address underperformance, earning us a reputation—internally and externally—as an organization whose behavior matches our values.

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Many a man’s reputation would not know his character if they met on the street.—Elbert Hubbard

The April 10, 2010, explosion of the Macondo oil well off the coast of Louisiana gutted the Deepwater Horizon, resulted in the deaths of 11 workers, and caused the worst offshore oil spill in U.S. history.

Though British Petroleum has since settled the criminal lawsuit with the U.S. government for $4.5 billion, the Environmental Protection Agency temporarily ...

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