Accountability: The Key to Driving a High-Performance Culture

CONTENTS

PREFACE

ACKNOWLEDGMENTS

INTRODUCTION

1 ACCOUNTABILITY STARTS WITH PURPOSE

2 LEARNING FROM WINNERS

3 THE SEVEN PILLARS OF ACCOUNTABILITY

4 CHARACTER COUNTS

5 GALVANIZING YOUR TEAM

6 GREEN AND GROWING

7 WHAT YOUR BEST EMPLOYEES WANT

8 INSTILLING A SENSE OF URGENCY

9 WALKING THE TALK

10 CHANGE PRACTICES, NOT PRINCIPLES

 

APPENDIX

NOTES

INDEX