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Advocate Marketing: Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships
book

Advocate Marketing: Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships

by Barbara Thomas
March 2016
Intermediate to advanced
224 pages
4h 15m
English
Pearson
Content preview from Advocate Marketing: Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships

11. Award Engagement Program Helps Win Two-Million-Dollar Contract

In 2008, Reid Hawkins was one of the top account executives with Environmental Support Solutions (ESS), a boutique environmental health and safety (EHS) software company. He faced a major challenge trying to win a contract to implement an enterprise-wide EHS software platform at PepsiCo, one of the world’s largest food and beverage conglomerates. Hawkins had successfully navigated his proposal through the early procurement stages. As the competition and deadlines escalated, he faced a pitched battle with SAP, the world’s leading provider of business software, to win the contract.

Regardless of their size and valuation, businesses are cautious about making major capital investments. ...

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Publisher Resources

ISBN: 9780134496832Purchase book