January 2026
Intermediate
404 pages
7h 22m
Korean
Content preview from AI 에이전트 엔지니어링
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71
3
장
에이전트 시스템을 위한 UX 디자인
에이전트
시스템을 위한
UX
디자인
3
CHAPTER
디지털 환경에서 에이전트 시스템이 챗봇, 가상 비서, 완전 자율 워크플로 등으로 자리잡으면
서 이들이 제공하는 사용자 경험
user
experience
(
UX
)은 성공을 좌우하는 핵심 요소가 되었습니다.
파운데이션 모델과 에이전트 아키텍처가 뛰어난 기술적 능력을 구현하지만 에이전트의 효과
성, 신뢰성, 도입을 결정하는 건 사용자가 에이전트와 상호작용하는 방식입니다. 잘 설계된 에
이전트 경험은 사용자의 역량을 강화하고 신뢰를 쌓으며 불편을 최소화하고 에이전트의 능력
과 한계를 명확히 드러냅니다. 에이전트
UX
분야는 전례 없이 빠르게 진화하고 있습니다. 새
로운 인터페이스 패러다임, 모달리티 조합, 사용자 상호작용 모델이 거의 매달 등장합니다. 이
장에서는 기술과 능력이 빠르게 발전하더라도 여전히 유효한 기본 설계 원칙을 다룹니다. 에이
전트 시스템을 위한
UX
설계는 고유한 도전과 기회를 제공합니다. 에이전트는 텍스트, 그래픽
인터페이스, 음성, 심지어 비디오 등 다양한 모달리티로 상호작용할 수 있습니다.
표
3-1
에이전트 모달리티 유형 비교
모달리티 보편성 예시 활용 사례 적합한 상황
텍스트 매우 흔함 고객 지원 챗봇, 생산성 어시스턴트 명확하고 비동기적이며 검색 ...
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and much more.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.