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Apple Pro Training Series: OS X Support Essentials by Kevin M. White

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Acknowledgments

In addition to the amazing Peachpit staff members who were instrumental in completing this work, we would like to thank the development team for their hard work: Adam Karneboge and Shane Ross. Additional thanks go out to those involved with Apple Training & Communications including Eugene Evon, Judy Lawrence, John Signa, Cindy Waller, Anne Renehan, Margaret Bethel, Arek Dreyer, Ben Greisler, and Benjamin Levy. Also, the accuracy of this guide is greatly enhanced from my experience at camps held by the Apple Professional Services team, which includes Schoun Regan, David Starr, Patrick Gallagher, H Göck, Tim O’Boyle, John Poynor, Ben Harper, and Jeff Walling.

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