Welcome to Part Two of this book, which illustrates how you can make use of all the assertive tools and techniques discussed so far in this book.
Assertiveness is beneficial in all the roles we play in our life – as a parent, partner, friend, colleague, manager.
We have deliberately chosen social and work-related situations that prove challenging to most people where you can see how assertive behaviour can make you more effective and confident and, ultimately, have a more fulfilling life.
You will get most from this section if you apply your own tricky situations and relationships to the scenarios illustrated. Below is a list of the various features used throughout. These will provide you with the key elements to pay attention to in ...