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ASTD Handbook: The Definitive Reference for Training & Development (2nd Edition) by Elaine Biech

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Chapter 33

Results-Based Evaluation: Keeping the End in Mind

Karie Willyerd, Jenny Dearborn, and Sanchita Sur

In This Chapter

  Learn how to use a six-step process to design an evaluation strategy.

  Apply hard metrics to soft skills.

Imagine your doctor has just told you that due to the changes in guidelines on cholesterol treatment, she now recommends ...

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