8.16. Variances in Administrative Expenses
As business expands, there is a tendency for administrative expenses to increase proportionately and get out of line. However, central general and administrative expenses typically are of a fixed cost nature and hence there is less need to monitor these types of costs. Here comparison of budgeted to actual costs can be made quarterly or even yearly. These comparisons should be done by department or unit of responsibility. Suggested standards for administrative expenses follow.
| Administrative Function | Unit of Standard Measurement |
|---|---|
| Handling orders | Number of orders handled |
| Billing | Number of invoices |
| Check writing | Number of checks written |
| Clerical | Number of items handled |
| Customer statements | Number of statements |
| Order writing | Number of orders |
| Personnel | Number of employees hired |
| Payroll | Number of employees |
Selling and administrative variances for nonoperating items are the responsibility of top management and staff. Such items include taxes and insurance. Performance reports may be prepared for the administrative function, such as the salaries of top executives and general department service costs such as data processing. Performance measures also may be of a nonmonetary nature, such as the number of files processed, the number of phone calls taken, and the number of invoices written. Variances between the dollar and nondollar factors can be determined and analyzed.
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