Building Better Organizations

Acknowledgments

I owe special thanks to the leaders I’ve had the benefit of interviewing, who were gracious with their time and perspectives and from whom I learned so much. I also owe a special thanks to the people who read the manuscript in its various iterations. Among them, I include my friend and former colleague Sue Cantrell, who helped me clarify who I was writing for and why, and who worked with me on the research and cases described in this book. My thanks also to Lorraine Damerau for her dedication in helping me make sense of research data across the life cycle of an organization’s maturity as it scales.

My friends and colleagues Marty Goldberg, Chris Worley, Ghazala Ovaice, Carmen Mayali, Seema Patel, Stephen Brown, David Reimer, ...