49. Email Black Holes
I was flying across the country on business. Before I left I made sure to email my business contact the flight information, as they were arranging to pick me up at the airport when I landed. I checked my email before getting on the plane to see if they had responded that my flight itinerary was received. No reply. Throughout my four-hour flight I wasted valuable time wondering and worrying as to whether someone would be at the airport to pick me up or not. A simple “Got your itinerary, Mike” reply back would have saved me a lot of wasted energy. My email had been lost in an “Email Black Hole,” and part of my trust in that contact got lost with it. Fortunately, when I landed my business contact was at the airport waiting ...
Get Burn Your Portfolio: Stuff they don’t teach you in design school, but should now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
