PREFACE
This book is for people who know their stuff.
It’s for the programmers and the engineers, the product managers and the analysts, the people who know how things work and how to get things done.
It’s all about communicating what you know to the people who need to know it, and how to do that in the easiest, simplest and best way.
In this book you will discover how to communicate in the most effective way, the resources you will need to get the job done and the tricks that can transform even the most daunting document.
In Chapter 1 you’ll explore what business writing really means, and why bad writing is bad news for everybody.
In Chapter 2 you’ll find out how to learn the tricks of the trade by reading other people’s words.
In Chapter ...
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