AbstractWhom Should You Talk To and What Should You Ask Them?What Are You Solving For?Toolset Issues: Sprawl, Redundancy, Possessiveness, and MistrustInventory, Data Quality, and IssuesData: Power, Possession, and OwnershipProcess IssuesCommunicationCommunication: Vehicles and ApproachesUse-case AuditsPulling It All TogetherSummary Takeaways