1. David H. Freedman, “Why Economic Models Are Always Wrong,” Scientific American, posted October 26, 2011,, accessed May 31, 2012.

2. See this blog post on how it all started with a Twitter user called #micah, “Follow Friday. Oh My!”, accessed May 31, 2012.

3. See my previous book, Mastering Organizational Knowledge Flow, for a more detailed discussion on CoPs and the role of a pulse for a KFM initiative.

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