October 2012
Intermediate to advanced
192 pages
5h 35m
English
book
Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media
by Frank Leistner
Content preview from Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social MediaBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
CASE STUDY 2: REDNET (RED VENTURES)
The second case study concerned a platform that was started at the beginning of 2012. The company that launched it is called Red Ventures and their ESN is called RedNet. Red Ventures is an innovative direct marketing company based in Fort Mill, South Carolina (just outside of Charlotte, North Carolina). When they started the initiative they had about 1,200 employees. The company was founded in 2000 and is therefore a considerably younger company than SAS (founded in 1976).
I learned about Red Venture’s plans to launch an ESN in the fall of 2011 during a site visit to their amazing campus and through regular conversations with one of the key drivers of the initiative. I was able to offer some advice and also learn from their experiences launching it.
The initiative was fully supported by the CEO, Ric Elias, who specifically wanted it to be launched to everyone, but in stages. One of the key motivations was to bridge some communication gaps between different campus buildings at their headquarters, but RedNet very quickly offered a lot more than just additional communication channels (see Exhibit 1.3).
One difference in the way the initiative got off the ground at Red Ventures as opposed to SAS was a more careful launch with a pilot group of about 30 users (opposed to the viral ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.