Continuous Delivery and DevOps - A Quickstart Guide - Third Edition

It's all happy-clappy management waffle – isn't it?

Some of you of a technical ilk may be reading this chapter wondering who it's targeted at and thinking "Surely, this is all soft skill people management self-help waffle and doesn't really apply to me". In some respects, this is very true; any good manager or leader worth their salt should at least know how to approach this type of activity, but you have to take into account the very real fact—an ineffectual process has a greater impact on those within it than those who are perceived to be running it. Put simply, if as an engineer your effectiveness, moral, and enjoyment of your role is impacted by a process that you feel is broken and needs changing, then you have as much right and responsibility ...