Introduction
Are you a coach, manager, or leader who wants to develop star performers? You are now holding the right book in your hands to guide you in doing so. Here you will clearly learn how to engage people in their work. Several specific types of conversations, over time, create the foundation for developing star performers. I’ll show you how to confidently create each type of conversation so that you develop a highly engaged team of star performers. You will learn my best secrets for being an outstanding coach and developer of high-potential people.
According to one of my favorite people, Steve Hart, assistant vice president, human capital management, at the Philadelphia Federal Reserve Bank, “Energizing the soul at work and inspiring engagement ...
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