June 2002
Beginner
256 pages
5h
English
Content preview from Crucial ConversationsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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3Start with HeartHow to Stay Focused on What You Really Want
More than any time in history mankind faces a crossroads. One path leads to despair and utter hopelessness, the other to total extinction. Let us pray that we have the wisdom to choose correctly.—WOODY ALLEN
It’s time to turn to the how of dialogue. How do you encourage the flow of meaning in the face of differing opinions and strong emotions? Given the average person’s track record, it can’t be all that easy. In fact, given most people’s long-standing habit of costly behaviors, it’ll probably require a lot of effort. The truth is, people can change. In fact, thousands of people we (the authors) have worked with over the past decades have made lasting improvements. But it requires work. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.