20.5. CHAPTER SUMMARY
Immediately following the initial deployment, the project team must conduct review sessions.
Ongoing monitoring of the data warehouse requires collection of statistics on a variety of indicators. Use the statistics for growth planning and for fine-tuning.
User training function consists of determining the content of the needed training, preparation of the training program, and delivering the training program.
User support function needs to have multiple tiers to deliver the appropriate support relating to data content, applications, and tools.
Ongoing management and administration includes the following: platform upgrades, managing data growth, storage management, ETL management, data model revisions, information delivery enhancements, and ongoing fine-tuning.
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