5.1. Planning for Culture Change: An Example5.2. Steps for Designing an Organizational Culture Change Process5.2.1. Step 1: Reach Consensus on the Current Culture5.2.2. Step 2: Reach Consensus on the Preferred Future Culture5.2.3. Step 3: Determine What the Changes Will and Will Not Mean5.2.4. Step 4: Identify Illustrative Stories5.2.5. Step 5: Identify a Strategic Action Agenda5.2.6. Step 6: Identify Immediate Small Wins5.2.7. Step 7: Identify the Leadership Implications5.2.8. Step 8: Identify Metrics, Measures, and Milestones5.2.9. Step 9: Identify a Communication Strategy5.2.10. Summary5.3. Supplementing the OCAI Methodology