Diversity at Work: The Practice of Inclusion

CHAPTER NINE

Inclusive Organization Development: An Integration of Two Disciplines

Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller

Introduction

Fundamentally, organization development (OD) is the implementation of a process of planned change for the purpose of organizational improvement (Waclawski & Church, 2002). From our perspective, OD reflects a normative or values-based approach to how organizations should function; it is grounded in the basics of social systems thinking, action learning, effective consulting and intervention skills, a well-rounded toolkit of tried and true practices and processes, and—perhaps most important—the integral use of data, feedback, or information obtained from employees at all levels ...