CHAPTER ELEVEN

Creating Inclusive Climates in Diverse Organizations

Lisa H. Nishii and Robert E. Rich

This chapter is the outcome of numerous engaging conversations that the two of us have had about inclusive organizations. What we found was that although we come from different educational and experiential backgrounds—Lisa from the perspective of academic research on climate and diversity, and Robert from the perspective of a practitioner with over twenty years of experience consulting for organizations on the topics of diversity and organizational change—we ultimately agree on the core definition and value of inclusive climates. In our collaborations, Lisa has drawn upon the academic literature to construct and test our theories using reliable ...

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