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CHAPTER 2

The Language of Diversity

The assumptions you hold about those differentfrom you, whether unconscious or not, are present inall of your experiences and interactions.

Real diversity, equity, and inclusion requires a whole new approach, a broader and richer mind-set to see the value inherent in normalizing the presence of all kinds of people within the corporate community—the same kinds of people who will consume your goods and services.

The first step in broadening your perspective is understanding the language behind diversity and the commonplace acts that prevent (i.e., lip service) or promote (i.e., beyond lip service) the creation ...

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