Droid X: The Missing Manual

Correcting Email Settings

The Droid X easily syncs with your Gmail or Yahoo account, but when you add other email accounts—like your work email or home ISP account—you have to enter all of the account and server information yourself. And that’s where errors can creep in despite your best efforts. Even if you set the account up successfully at first, you may encounter problems later, like being unable to send email.

If Email Doesn’t Work at All

If you’re having trouble getting email to work for the first time, the most likely problem is that you’ve got a setting wrong, like your incoming or outgoing server. To check these settings, go to the Application Tray, tap My Accounts, and then tap the email account you’re having problems with. Tap each of the settings you see here—Incoming Server, Outgoing Server, and so on—and make sure you’ve entered everything correctly.

Even a single misplaced letter or number will cause a problem. Check your ISP’s website, or call your ISP to confirm the settings. You may have copied down the settings wrong, or your ISP has different settings for accessing email on a mobile phone. If it’s a work email account, call your company’s IT department for assistance.

• Make sure you actually have a Wi-Fi or cellular signal. You can’t send or receive email if you don’t have a connection.

• If you’re connected via Wi-Fi, try turning it off, to see if that solves the problem—just make sure you have a cellular signal.

If You Can’t Send Email

Any computer—including your Droid ...