Chapter 2
EI AND WHY IT MATTERS IN ASIA
Many studies present massive evidence that EI is crucial in leadership. It is even more crucial in Asia, where emotions tend to be more hidden below the surface of daily business interactions. Emotions are precious assets for a leader when wisely used, and become a source of disruption if ignored.
WHAT IS EMOTIONAL INTELLIGENCE?
Emotional intelligence is mainly the ability to identify and use emotions resourcefully within ourselves as well as in others. Emotions are like the weather: they are always around, and they always change. It requires some particular skills to handle them.
The concept of emotional intelligence was first developed in the 1980s by a group of academics, who began investigating this ...
