Chapter 4
EI IS NOT ABOUT BEING NICE AND SWEET
Emotional intelligence is partly a matter of being sensitive to people’s emotions and having empathy. But it can also at times lead you to be enforcing, sharp, and even fierce when the situation demands. It is not about being nice, sweet but spineless.
What were the three words that came to mind when you first heard of emotional intelligence?
I can share with you the ones that came to mind when I first saw books on emotional intelligence on bookshelves about 10 years ago: interesting, complicated, and useless. What happened next? I did not buy the books and it was a couple of years before I finally read them. And, of course, then I changed my mind dramatically. It turns out that what we believe ...
