Chapter 8

CHOOSING TO USE EMOTIONS AS ALLIES

Emotions are facts: they keep surfacing daily, whether we want them or not. We can see them as disruptions that we have to minimize, ignore, or choose to use as allies to handle leadership issues that we have to face. Using them as allies requires from us a consistent effort to know them well—in other words, to develop our awareness.

As a leader, it is tempting to see emotions as disturbances. Think of the following situations:

  • During a meeting with your team, you lose it and have an episode of excessive anger that you immediately regret—once more!
  • As you are laying out your decisions for the future to your team or organization, you can feel a lot of resistance. There is some fear in the air, and ...

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