April 2010
Beginner to intermediate
250 pages
4h 34m
English
In Part B we introduced ten core tools and techniques that can be used from day one in your new role as a team leader or manager in your chosen field. As you progress up the career ladder to the role of senior manager, and as your team matures in terms of their understanding and capabilities, you will want to introduce more advanced or sophisticated techniques.
Part D provides a number of more sophisticated techniques developed and adopted by industry leaders – helping you to differentiate from your competitors.

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