Chapter 6 Is Variation High-Risk Poker or a Sure Bet?
Variation
Merriam-Webster defines variation as ‘The extent to which or the range in which a thing varies.’ In layman’s terms, variation is simply deviation from the norm. Is variation a risky proposition? Can variation be controlled with standard work? Are there different dimensions of variation leaders should consider? Is there a journey leaders will need to travel in order to address variation and its spillover effects? Is it possible to risk assess variation and predict its impact potential on business units, people and organizations? Should leaders be reactive or proactive in addressing variation in strategy, operations and people functions? Let’s ...
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