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Fit for the Leadership Challenge
book

Fit for the Leadership Challenge

by Casey J. Bedgood
November 2022
Intermediate to advanced content levelIntermediate to advanced
184 pages
3h 58m
English
Productivity Press
Content preview from Fit for the Leadership Challenge

Chapter 13 Risk Assessing Leadership Outcomes: Are We On Track or Off Target?

DOI: 10.4324/9781003335108-14

Determinants of Outcomes

Merriam-Webster defines outcomes as ‘Something that follows as a result or consequence.’ The concept of outcomes is synonymous with terms such as results, consequences, effects, aftermath, conclusion, product and the like (1). The key is that outcomes have both positive and negative connotations. The litmus test for outcomes is if they produce value. Value is essentially anything a customer is willing to pay for (2). Often, leaders and their organizations perceive value in improvement with key performance indicators (KPIs) tied to service, cost and quality. This is a good starting point, but value is broader. ...

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Publisher Resources

ISBN: 9781000787481